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HelpLine Senior Information and Assistance

Mission

HelpLine provides free and confidential health and social service referrals in Nevada County.  Finding the services you need can be frustrating and confusing.  It is our goal to assist people by listening to their needs and answering their questions in a friendly and helpful manner.  HelpLine serves over 4,500 callers a year.  Nearly three-quarters of the calls are from seniors or family caregivers of seniors.
 

Connects people to services such as:

• Health care and in-home support services
• Support groups and community programs
• Emergency shelters
• Housing and assisted living facilities
• Emergency Assistance
• Lawyer Referral Service
• and more.
   

Making Appointments for one-on-one assistance with:

• HICAP counselors, who provide information on Medicare and Medicare Part D
• AARP Mature Driving class (55 Alive)
• AARP Tax Aide income tax assistance
• We can help you fill out an application with PG&E’s CARE program which provides a monthly discount on energy bills for qualified households.
• Don’t miss out on Extra Help with Medicare Prescription Drug Savings!  Call us to see if you qualify.
   

Telephone Reassurance

• We provide Telephone Reassurance calls Monday through Friday for Seniors living alone.  The call offers the reassurance that someone will be checking on them on a regular basis.  A caring person is only a phone call away.
   

Hours

Monday through Friday from 9:00 a.m. to 4:00 p.m. 

If you are a senior living in Nevada County and would like more information on these programs, please e-mail HelpLine or call (530) 273-2273.

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