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A4AA BEST PRACTICES

The State California Department of Aging (CDA) has identified the following as best practices / models of service delivery for Area Agencies on Aging.

AAA Administration Operations

• Review Process to Modify Area Plan Goals and Objectives
• Joint Program Evaluation Committee

Fiscal Operations:

• Monthly Expenditure Reports for Service Providers

Program Operations:

• Comprehensive Title III B Monitoring Tool(s)
• Title III-B,D,E
• Title III-B (Legal)
• Title III-C
• AIRS Certification of I&A Specialists
• Job Descriptions for Information and Assistance
• I/A Program Manager
• I/A Coordinator
• Tracking System for Achieving Performance Measures(Information and Assistance)
• Network of Care
• Survey Monkey
• Linkages Case Charts Color Coded Tabs

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